This Privacy Policy describes how Sai Ayurveda Herbal (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website saiayurvedaherbal.com and purchase our products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal details when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to newsletters
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (handled securely by payment gateways; we do not store card details)
1.2 Non-Personal & Technical Information
Automatically collected information:
- IP address
- Device details
- Browser type
- Cookies
- Pages visited and time spent
- Referral sources
2. How We Use Your Information
We use your data to:
- Process and deliver orders
- Communicate about orders, refunds, and support
- Improve website performance and user experience
- Prevent fraud and maintain security
- Send promotional updates (opt-in only)
- Comply with legal obligations
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance browsing experience
- Maintain user sessions
- Analyze site performance
- Save cart and preference settings
You may disable cookies via your browser, but some features may not work properly.
4. Sharing of Information
We DO NOT sell or trade your personal information.
We may share information only with:
- Payment processors
- Courier/Logistics partners
- Trusted service providers (for hosting, analytics, etc.)
All partners follow strict confidentiality protocols.
5. Data Security
We adopt secure technologies and encryption to protect customer information.
However, no online transmission is 100% secure, and users should exercise caution.
6. Data Retention
We retain customer data only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Improve user experience
7. Your Rights
Depending on your region, you may:
- Request access to your stored data
- Request correction of personal details
- Request deletion of your account
- Opt-out of marketing communications
To exercise your rights, write to:
Contact us and email.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content, privacy practices, or policies.
9. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with updated dates.